{"id":70935,"date":"2026-09-11T13:14:18","date_gmt":"2026-09-11T13:14:18","guid":{"rendered":"https:\/\/ellaithy.com.eg\/frequently-asked-questions\/"},"modified":"2026-10-15T05:54:44","modified_gmt":"2026-10-15T05:54:44","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/ellaithy.com.eg\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions about buying and financing cars"},"content":{"rendered":"<br \/>\n<section class=\"eag-faq-page\" aria-labelledby=\"eag-faq-title\">\n<header class=\"eag-faq-page__header\">\n            <span class=\"eag-faq-page__eyebrow\">Clear answers from Ellaithy Auto Group<\/span><\/p>\n<h1 id=\"eag-faq-title\">Frequently asked questions about buying and financing cars<\/h1>\n<p class=\"eag-faq-page__intro\">Find straightforward information about official vehicle prices, ordering a car, bank finance and Ellaithy Auto Group branches.<\/p>\n<\/header>\n<nav class=\"eag-faq-page__links\" aria-label=\"Frequently asked questions about buying and financing cars\">\n                            <a href=\"https:\/\/ellaithy.com.eg\/en\/new-cars\/\">New cars<\/a><br \/>\n                            <a href=\"https:\/\/ellaithy.com.eg\/en\/ellaithy-auto-group-offers\/\">Offers<\/a><br \/>\n                            <a href=\"https:\/\/ellaithy.com.eg\/en\/our-branches\/\">Our branches<\/a><br \/>\n                            <a href=\"https:\/\/ellaithy.com.eg\/en\/request-car-2\/\">Request a car<\/a><br \/>\n                    <a href=\"https:\/\/ellaithy.com.eg\/en\/car-comparison\/\">Compare cars<\/a><a href=\"https:\/\/ellaithy.com.eg\/en\/service\/used-car-sales-service\/\">Estimate installments<\/a><\/nav>\n<div class=\"eag-faq-page__items\">\n<details open>\n<summary>What services does Ellaithy Auto Group provide?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>Ellaithy Auto Group helps customers choose and request a new car, review available finance routes and find current offers and branch information. Prices, availability and finance remain subject to final confirmation and approval.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>What does the displayed official vehicle price mean?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>The displayed amount is the official price. The final selling price may vary at the time of purchase.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>How can I request a new car?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>Browse the <a href=\"https:\/\/ellaithy.com.eg\/en\/new-cars\/\">new-car catalogue<\/a>, choose the vehicle and trim, and submit a request. The team will confirm availability, the final price and the next steps.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Can I finance a vehicle purchase?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>Yes. Available finance routes may be reviewed with banks or finance providers. Approval, deposit, duration and total cost depend on the lender\u2019s policy and assessment of the application.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Which documents are required for car finance?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>Requirements vary by lender, employment status and finance programme. An Ellaithy Auto Group adviser can explain the applicable document list after reviewing the request type.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Is there a fixed deposit or interest rate for every customer?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>No. Deposit, cost and duration vary with the vehicle, lender, customer profile and available programme. Only the final approved finance offer should be treated as authoritative.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Does Ellaithy Auto Group sell used cars?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>No. Ellaithy Auto Group does not sell used cars. If you select a used vehicle from an outside seller, the team may help you explore bank finance for that purchase, subject to the bank\u2019s approval and the vehicle\u2019s eligibility.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Which used-car model years may be eligible for bank finance?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>The lender determines eligible model years and vehicle requirements according to its programme, the vehicle condition and the customer profile. Contact Ellaithy Auto Group to review your chosen vehicle; there is no universal age rule or guaranteed approval.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Does Ellaithy Auto Group provide a warranty on an externally purchased used car?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>No. The used vehicle is chosen and purchased from an outside seller, so Ellaithy Auto Group does not provide a warranty on it. The customer should inspect the vehicle and review the seller\u2019s terms before purchase.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Is car-finance approval guaranteed?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>No. Approval is issued by the bank or finance provider after reviewing the application, documents and credit criteria. The team can help prepare the request but cannot guarantee approval.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>How many Ellaithy Auto Group branches are there?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>There are nine branches: Sheraton, Nasr City, Heliopolis, New Cairo 1, New Cairo 5, Heliopolis 2, Sheikh Zayed, Faisal and Al-Shaheed. Visit the <a href=\"https:\/\/ellaithy.com.eg\/en\/our-branches\/\">branches page<\/a> for addresses, hours and directions.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Are vehicle price and availability fixed?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>Official price and availability can change. The sales team confirms the final price, trim, colour and expected delivery timing when the order is completed.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Can a delivery date be guaranteed before the reservation is confirmed?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>Expected delivery timing can be confirmed only after availability, trim, colour and required procedures are checked. Do not rely on a delivery date that has not been confirmed by the sales team.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>How can I contact Ellaithy Auto Group?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>Call 16227, submit a request through the <a href=\"https:\/\/ellaithy.com.eg\/en\/contact-us\/\">contact page<\/a>, or visit one of the nine branches.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>How do I compare two, three or four cars?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>Choose the model year and trim, add two to four cars using the comparison button, then open <a href=\"https:\/\/ellaithy.com.eg\/en\/car-comparison\/\">car comparison<\/a> to view prices and specifications side by side. A \u2014 means the information is not published, not that the feature is unavailable.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>How do I use the car installment calculator?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>Open the <a href=\"https:\/\/ellaithy.com.eg\/en\/service\/used-car-sales-service\/\">installment calculator<\/a> and enter the vehicle price, down payment, term and other required values. The result is an estimate, not a binding finance offer or bank approval. Ellaithy Auto Group confirms final terms with the lender based on the customer profile.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Can I trade in my old car for a new car?<\/summary>\n<div class=\"eag-faq-page__answer\">\n<p>You can ask Ellaithy Auto Group to assess your old car with a view to purchasing it from you and supplying the new car you need. Vehicle condition, valuation, new-car availability and transaction details are reviewed before a final agreement. <a href=\"https:\/\/ellaithy.com.eg\/en\/service\/counseling-service\/\">Read about the trade-in service<\/a>.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<aside class=\"eag-faq-page__cta\">\n<h3>Need advice for your situation?<\/h3>\n<p>Contact Ellaithy Auto Group to discuss the vehicle or finance route that may suit you.<\/p>\n<p>            <a href=\"https:\/\/ellaithy.com.eg\/en\/contact-us\/\">Contact us<\/a><br \/>\n        <\/aside>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Clear answers from Ellaithy Auto Group Frequently asked questions about buying and financing cars Find straightforward information about official vehicle prices, ordering a car, bank finance and Ellaithy Auto Group branches. New cars Offers Our branches Request a car Compare carsEstimate installments What services does Ellaithy Auto Group provide? Ellaithy Auto Group helps customers choose &hellip; <a href=\"https:\/\/ellaithy.com.eg\/en\/frequently-asked-questions\/\">Continued<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-70935","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ellaithy.com.eg\/en\/wp-json\/wp\/v2\/pages\/70935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ellaithy.com.eg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ellaithy.com.eg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ellaithy.com.eg\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/ellaithy.com.eg\/en\/wp-json\/wp\/v2\/comments?post=70935"}],"version-history":[{"count":11,"href":"https:\/\/ellaithy.com.eg\/en\/wp-json\/wp\/v2\/pages\/70935\/revisions"}],"predecessor-version":[{"id":71433,"href":"https:\/\/ellaithy.com.eg\/en\/wp-json\/wp\/v2\/pages\/70935\/revisions\/71433"}],"wp:attachment":[{"href":"https:\/\/ellaithy.com.eg\/en\/wp-json\/wp\/v2\/media?parent=70935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}